The most compelling information that was discussed was with the Colorado Advanced Technology Institute, (CATI), Qwest (an ISP provider) and a copyright lawyer from New York City. Their entire discussion centered on the lack of adequate phone service in the Western States; i.e., inability to fully use the 56Kmodems on new computers, lack of fiber optic infrastructure in the remote areas of Colorado, the lack of interest from the telephone companies to work cooperatively with the local communities and ISPs.
The poor service we receive from USWest is not isolated to Northern
New Mexico. The western states represented were Colorado, Wyoming,
New Mexico and all had similar horror stories to tell based on USWest not
being able to provide the most basic phone services or higher bandwidth.
Many organizations are beginning to develop wireless service, which provides
for efficient and more cost effective Internet service.
La Plaza will participate with personnel, technology infrastructure, and public access sites. The funding will be approximately $125,000 per year. I will keep the Board informed of the status of the grant with NCI.
Questa server and 5 modems will be moved to the Cisneros Family and Youth Center as soon as a trench can be dug from the phone box to the facility. As I stated in the email post, on Tuesday, January 26, when the move was scheduled nothing happened. We called USWest several times and learned the move could not happen as there is not conduit and backbone for the 56Kbps and the additional 5 lines. I received word from USWest Monday, Feb 1, that "the customer" will have to lay the conduit and backbone for the phone lines.I am waiting for a call from USWest to give me a contractor name that we can have dig the trench and lay the conduit. Once that is done the lines and server can be moved to the youth center.
I also stated, this move is a basis for a formal complaint against USWest to the Public Utilities Commission. Once the letter is developed I recommend both Thom Myers, Board President, and I sign and submit to the PUC. I will also develop a letter to USWest New Mexico Vice President, Edward J. Lopez, apprising him of the situation and the lack of coordination with the move. Michael Bearden will upgrade the modem software to V.90. V.90 is a modem communication standard developed by and agreed upon by the creators of both Kflex and x2 modem communication standards. It standardizes the communication protocol for 56K Modems. Previously, x2 modems could only communicate with x2 modems and 56K Modems could only communicate with Kflex modems at 56K. With the change to V.90, La Plaza can now communicate with both x2 and 56K modems.
Location | # users | # hours | average |
---|---|---|---|
La Plaza (Taos) | 1093 | 1192.95 | 64.45 |
Penasco | 235 | 259.5 | 1.10 |
Questa | 286 | 157.5 | 0.55 |
San Cristobal | 37 | 40 | 1.08 |
Class | # of Classes | # of Participants |
Public Orientation | 2 | 18 |
Intro to Email | 2 | 15 |
Intro to WWW | 1 | 8 |
Easy Web Page Design | 1 | 5 |
HTML | 1 | 6 |
Marketing Your Web Page | 1 | 2 |
Total | 8 | 54 |
New Primary Accounts | 118 |
New Secondary Accounts | 33 |
Reactivated Accounts | 16 |
Free Accounts | 1 |
Total | 168 |
Past due balances of >51 days | 37 |
Per User Request | 38
(10 moving) (6 not using) (9 unable to access) (4 no reason given) (3 secondary: 1 not using, 2 no longer in employ of primary) |
Total | 75 |
Location | #Users | #Dial-in | Connect Time (hrs) |
---|---|---|---|
Taos | 1520 | 102809 | 45822.41 |
Penasco | 75 | 3862 | 4227.70 |
Questa | 106 | 3283 | 6114.45 |
Total | 1991 | 1650
(82% of total users) |
56164.56 |
Judith Pepper, Executive Director, La Plaza Telecommunity