Northern New Mexico's Community Network


La Plaza Billing Policy

I understand that I am responsible for payment of my La Plaza Internet Access Account.
  1. La Plaza accounts are not pro-rated. By opening an account today, I understand I am paying for service from today through the end of the month in which the account was activated.

  2. If I am unable to use the service and choose to have my account terminated, I can request a refund only if the account is terminated during the month that it has been activated. The setup fee is non-refundable.

  3. If I exceed 150 hours during the month I understand I will be billed .50 for each hour over 150.

  4. My account is active whether or not I access it during the month. It is my responsibility to contact La Plaza to delete my account if I so desire.

  5. Billing is sent electronically to my La Plaza email address. Payments are due within 10 days of the bill date. If I use a different email address with another provider, it is my responsibility to notify La Plaza to forward my email to that email address.

    1. If I am unable to pay my bill, I will contact the billing department for payment arrangements.
    2. My account will be deleted from La Plaza if I am ever 51 days past due with payment.

  6. If my account is deleted, and I choose to reactivate my account, I will be responsible for paying:

    1. Any Past due balance.
    2. A Reactivation fee.

  7. Prices are subject to change without notice.

For questions regarding our website:
   E-Mail - La Plaza Telecommunity