Northern New Mexico's Community Network


La Plaza Customer Technical Support

La Plaza offers technical support to assist you in setting up and maintaining your Internet connection, email and web browser. If you need assistance, our telephone tech support hours are Monday thru Friday from 8:30 am to 5:00 pm.  You can reach us at 737-5950 or email to A user can also bring in his "cpu" or laptop to La Plaza for assistance. They must first call for an appointment.

La Plaza also offers fee-based technical support if connectivity problems cannot be resolved due to a computer hardware and/or software malfunction. The user must first make an appointment with support staff, agree to the following fees and be willing to bring in their cpu or laptop. We do not make "house calls."

The fees are:
  • First Half Hour:  $30.00
  • Each 15 min after:  $12.50
Users who need someone to come to their home can contact Jim Triche at 758-5045.

Here is information designed to help you setup and maintain your La Plaza Internet access and email account(s). We also provide you with information on how to use the Internet, World Wide Web and Email. We recommend that you print out the appropriate pages and keep with your records. In most cases your technical questions can be answered in this section.  We recommend reading through the Frequently Asked Questions (FAQs) page to find out if the problem you are having is addressed. If you are unable to resolve the problem, please be sure to contact our technical support staff.

Setting Up Your Internet Connection   Configuring Your Email Program

Frequently Asked Questions (FAQs)
La Plaza System Information
Check Your La Plaza On-line Time
La Plaza's Glossary of Computer Terms
Getting started with your La Plaza Homepage
Surfing the Web
Search Engines
Using Email
Computer viruses
Internet Software and Plug-In Downloads

Links to help you troubleshoot other Computer and Internet problems you may be having.
ZD Net Help & How-to
PC Mechanic
Microsoft Support
Netscape Help

For questions regarding our website:
   E-Mail - La Plaza Telecommunity